FAQ
r bajee Deposits and VIP Casino FAQ
From deposit rules to mobile app, identity verification, VIP cashback and live casino — find answers to all questions in one place.
For ages 21+
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This page organises the most frequently asked questions from r bajee users into five sections — deposits, playing on mobile, identity verification (KYC), VIP and cashback, and casino and table games. From depositing via bKash, Nagad or bank transfer to the benefits of r bajee VIP tiers or issues with r bajee Login — go directly to a question from the sections below for a quick answer.
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Topics covered
Section 1
Deposits
The minimum deposit at r bajee is ৳500. This applies to all payment methods — whether bKash, Nagad, Rocket or bank transfer. Depositing ৳500 or more will add funds to your account and allow you to join any game or sports betting.
The terms and conditions that apply to deposits at r bajee are detailed on the Terms and Conditions page. It is recommended that you carefully review the specified amount and method before confirming your deposit.
In most cases, funds deposited via bKash or Nagad are credited to your account within a short time. If the amount does not arrive within the expected time, keep your transaction ID and screenshot ready and contact r bajee's 24/7 live chat support — the team is ready to help in Bengali.
r bajee currently supports four deposit methods: bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank, BRAC Bank). The minimum deposit is ৳500 for all methods. Cryptocurrency and other methods are not currently supported.
r bajee's welcome bonus is a 200% first deposit bonus up to ৳5,000, and the bonus amount must be wagered 10 times. For example, depositing ৳1,000 gives you a ৳2,000 bonus, making your total balance ৳3,000 with a wagering requirement of ৳20,000. Read the Terms and Conditions for full bonus details.
Section 2
Playing on mobile
Both Android (APK) and iOS versions of r bajee are available. The app must be obtained through official channels. Learn more about the app's features and benefits on the r bajee App page. No additional account is needed to install the app — your existing login details can be used.
Yes, r bajee is fully mobile-friendly. You can access the site directly from any modern smartphone browser (Chrome, Firefox, Samsung Internet) and play slots, live casino or cricket betting. The experience is much the same even without a separate app.
r bajee works normally on any smartphone or tablet running Android 8.0 or above and iOS 13 or above. A stable internet connection and a reasonably modern processor give the best experience for live casino games. Most slot games also run smoothly on older budget phones.
If the connection drops, the ongoing round is usually saved server-side. Reconnecting and logging in will let you continue the game from where it left off. In live dealer games, the current state of the table will be shown once the connection is restored. If the problem persists, let us know via live chat.
Yes. Open r bajee in Chrome, tap the three-dot menu and select "Add to Home screen" to create an app-like shortcut. The same can be done in Safari using the share icon. After that, the site can be accessed directly from the home screen.
Section 3
Identity verification (KYC)
Identity verification (KYC) ensures account security and prevents unauthorised use. r bajee also wants to confirm that only people aged 21 and above are using the platform. This verification is mandatory under the responsible gaming policy.
Generally, a clear photo of a National ID (NID), birth registration certificate or passport is accepted. In some cases, a utility bill or bank statement may also be requested as proof of address. Make sure all photos are clear, well-lit and not blurry.
Yes, this is very important. The name registered on the r bajee account and the name on the bKash, Nagad, Rocket or bank account used for deposits or withdrawals must be exactly the same. If the names do not match, the withdrawal process may be delayed or verification may be rejected.
If verification is rejected, a message is usually sent explaining the reason. If the photo is unclear, take a clearer one; if the name does not match, upload the relevant document. If needed, contact r bajee's support team via live chat or email — they will help resolve the issue in Bengali.
KYC verification is usually requested at the time of the first withdrawal. However, verification may be requested at any time if unusual activity is detected on the account or for security reasons. Having your documents ready in advance helps withdrawals complete faster.
Section 4
VIP and cashback
r bajee has five VIP tiers: Bronze (up to 0.2% weekly cashback), Silver (0.5%), Gold (0.7%), Platinum (1.0%) and Diamond (1.2%). Cashback is calculated based on the net loss for the week. See the r bajee VIP page for more details.
Weekly cashback is calculated as net loss for the week (total losses minus total wins) × the tier rate. Example: as a Gold member with a net loss of ৳20,000 in a week, cashback = ৳20,000 × 0.7% = ৳140. This is the maximum possible cashback for that tier.
Playing regularly at r bajee and increasing your betting volume will gradually move you up to higher tiers. Starting from Bronze, it is possible to progress through Silver, Gold, Platinum and up to the highest Diamond tier. The specific criteria for advancing to each tier can be viewed in your account.
In addition to weekly cashback, higher-tier VIP members receive special promotional offers, faster withdrawal processing and dedicated support. Diamond tier members enjoy the most exclusive benefits r bajee offers.
Section 5
Casino and table games
Different tables in the r bajee MT Live section have different bet limits — from lower-limit tables for new players to higher-limit tables for experienced ones. The specific bet limits for each table are shown next to it in the game lobby.
Yes, live casino games are fully supported on mobile. Live roulette, baccarat and blackjack from providers such as Evolution, Pragmatic Play Live and Ezugi run normally on smartphones. Keep a good network connection for quality live streaming.
In roulette, a spinning wheel has numbered slots from 0 to 36. Players place bets predicting which number, colour (red/black) or odd/even number the ball will land on. Betting directly on a specific number pays more but has a lower chance of winning. Betting on red or black gives roughly a 50/50 chance.
Yes, in a live dealer game a trained human dealer manages cards or the wheel in front of a live camera, and players watch in real time via streaming. You can find the full list of these games on the r bajee Casino page at r bajee. You can also chat with the dealer.
Teen Patti is a popular South Asian three-card game where the player with the best hand wins. In Andar Bahar, a joker card is placed and the remaining cards are dealt to two sides — players guess which side a card of the same value will appear on. Both games are available at r bajee in live dealer format through various providers including JILI.
Contact us directly
Need more help?
If you cannot find an answer to your question on this FAQ page, r bajee's support team is available seven days a week, twenty-four hours a day in both Bengali and English. No phone number needed — contact us directly through any of the channels below.
Live Chat
Click the live chat icon in the bottom corner of any page on the site to talk directly with r bajee support. A response usually comes within a few minutes.
Email Support
For detailed issues, contact us by email: — you can write in Bengali and still get a reply.
Responsible Gaming Support
If you want to set playing limits or take a break, visit the Responsible Gaming page to learn about self-exclusion and limit settings.