Safe and Informed

r bajee Responsible Gaming

Enjoy entertainment with control. r bajee believes that sports and betting are only meaningful when done with full awareness and within your own limits.

For ages 21+ — participation by minors is strictly prohibited
Our Commitment

Let gaming be a form of entertainment, not a burden

At r bajee, we believe online betting and casino gaming are enjoyable only when done entirely by choice and with a plan. It is not a source of income — it is a leisure activity, much like watching a film or enjoying a sport. We want every user to stay informed and play within their own budget and time.

On this page you will find details about r bajee's responsible gaming tools, warning signs, and how to get support. Our Terms and Conditions also clearly set out the rules on responsible gaming, which apply to all members.

If you have questions about your gaming habits or are unsure about anything, contact r bajee's 24/7 live chat or email support. Our support team responds in both Bengali and English.

Age Requirement

21+ Required

21+

Strictly prohibited for minors

To open an account on r bajee and take part in any kind of betting or gaming, you must be at least 21 years old. Proof of age may be requested during the account verification process. If any member is suspected of being under 21, r bajee reserves the right to suspend that account immediately.

If there are minors in your household, use password protection on your device and make a habit of logging out. Parental control software is also effective at preventing minors from accessing gaming sites.

Control Is Yours

Set your own limits

r bajee has several tools you can use to keep your gaming amount and time in check. Contact us on live chat at any time to activate these tools.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately; increasing it requires processing time.

Loss Limit

Decide in advance how much you are willing to lose within a given period. Once the limit is reached, no more bets can be placed for that period.

Session Time Limit

Set how long you will play in one sitting. When the time is up, the system will automatically end the session and prompt you to take a break.

Cool-Off Period

If you want to take a short break, temporarily deactivate your account for 1 to 30 days. During this time logging in or placing bets will not be possible.

Self-Exclusion

If you need a longer break, your account can be closed entirely for 6 months or more. Submit this request via live chat or email.

Reality Check Reminder

Enable pop-up notifications at set intervals to tell you how long you have been playing and how much you have lost or won in total.

Stay Aware

Recognise the warning signs

When gaming goes beyond entertainment and becomes a problem, certain signs appear. If you notice any of the following in yourself or someone close to you, it is important to pay attention.

Spending beyond your budget

You are placing bets with more money than you can afford, using funds meant for essential expenses, or taking on debt.

Losing track of time

You are playing far longer than planned and cutting into time for family or work.

Chasing losses

After losing, you are placing more bets to try to win back the money — this is the most dangerous pattern.

Relationship strain

You are hiding your gambling from family or friends, and arguments or distance are developing.

Emotional instability

You feel unusually elated when you win and experience despair, anger, or anxiety when you lose.

Unable to stop

You want to stop playing but cannot, and you keep coming back — this is a signal to seek professional help.

Get Help

Do not carry it alone

Recognising a problem takes courage. r bajee is always here for you, and the path to professional support is open.

r bajee Live Chat Support

Any time, day or night — r bajee's 24/7 live chat support team is ready to speak with you in Bengali. You can request limit setting, a cool-off, or self-exclusion right here.

Support from Family and Trusted People

Talk openly with close family members or trusted friends. Sharing how you feel can ease a lot of stress and help you make the right decisions.

Professional Advice

Seeking advice from a mental health specialist or counsellor is not a weakness — it is a considered decision. Professional advisors can provide effective help in dealing with problem gambling.

Contact us by email

If you are not comfortable speaking directly, write to r bajee's support email. Our team responds in Bengali and English, and your information will be kept completely confidential. Our Privacy Policy explains how your personal information is kept secure.

Our Promise

r bajee's Responsibility

What we ensure

  • Verifying age during account verification
  • Closing accounts of minors immediately
  • Acting on limit-setting requests promptly
  • No promotional contact during self-exclusion
  • Keeping the support team trained on responsible gaming
  • Providing support in Bengali 24/7

What to keep in mind

  • Betting and gaming are for entertainment only, not income
  • Only bet an amount you are prepared to lose
  • Avoid playing when you are stressed or upset
  • Do not bet under the influence of alcohol or drugs
  • There is no guarantee of winning — always keep that in mind
  • Taking a break is not weakness — it is the smart thing to do

For more information

Answers to common questions about responsible gaming can be found in our FAQ section, which also covers account management, payments, and support. r bajee always wants your experience to be safe and satisfactory.

Common Questions

Questions about Responsible Gaming

Some common questions and answers about responsible gaming.

Contact r bajee's 24/7 live chat or support email and submit a self-exclusion request. Let us know how long you want the account closed — the minimum is 6 months. During this period your account will be completely inactive and no promotional messages will be sent.

A request to lower your deposit limit takes effect immediately. Increasing the limit involves a short delay for safety reasons, to prevent impulsive decisions. To change your limit, speak with the support team on live chat.

Yes. Your account balance remains intact during a cool-off or self-exclusion period. Once the break ends, you can reactivate your account and withdraw or start playing again. Contact the support team for more details.

Change your password immediately and notify r bajee support. If someone under 21 has been using your account, please let us know — we will review those transactions. Enable parental controls on your device.

No, it is not only about money. Problem gambling can also affect mental health, family relationships, work or studies, and social life. For many people, the loss of time and attention is significant even when financial losses are not that high. It is therefore important to consider the overall impact of gambling on your life.

Yes. You do not need any referral to contact r bajee's support chat — just start a conversation. Your chat will be kept confidential and our team will try to help without judgement.