r bajee Privacy Policy
Here is a full explanation of how your personal information is collected, used, and kept secure.
Introduction and Scope
r bajee places the highest importance on user privacy. This privacy policy applies to Bangladeshi users and explains what information is collected while using the r bajee platform, how that information is used, and how it is kept secure.
Using r bajee's website, app, or any of its services means you have read and agreed to the terms of this privacy policy. This policy should be read alongside our Terms and Conditions, as both documents cover user rights and responsibilities in detail.
Any changes to this policy will be published on the website and will take effect from the date of the change. You are encouraged to check this page regularly.
What Information We Collect
r bajee collects various types of information, which fall into two main categories — information you provide directly, and information collected automatically.
2.1 Information You Provide Directly
When you register an account, carry out transactions, or contact the support team, the following information may be collected:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Financial details such as bKash, Nagad, Rocket, or bank account numbers
- Your complaints or comments about the service
2.2 Information Collected Automatically
When you use the r bajee platform, some information is collected automatically:
- IP address and device type
- Browser information and operating system
- Login time, page visit patterns, and session duration
- Information obtained through cookies and similar tracking technologies
- Your gaming activity and betting history
Purpose of Using Information
r bajee uses collected information only for specific legitimate purposes. Information is never sold to third parties under any circumstances. The main purposes for using information are:
- Creating, managing, and verifying accounts
- Processing financial transactions such as deposits and withdrawals
- Ensuring platform security and preventing fraudulent activity
- Improving user experience and providing relevant services
- Ensuring effective customer service through a 24/7 support team
- Monitoring user activity under the responsible gaming policy
- Meeting applicable regulations and legal obligations
r bajee believes that keeping accurate records of user activity is essential to ensuring responsible gaming. Under our Responsible Gaming policy, if unusual gaming behaviour is detected, the relevant user is offered the necessary support.
Data Storage and Security
r bajee uses industry-standard technology to protect your information. Every connection is secured through SSL encryption technology to prevent unauthorised access during data transfer.
4.1 Retention Period
Your personal information will be retained for as long as your account remains active. Even after an account is closed, certain information may be retained for a set period due to legal and regulatory obligations.
4.2 Security Measures
- Data transfers are secured with SSL/TLS encryption technology
- Sensitive information is stored in encrypted form
- Access to internal systems is strictly controlled
- Regular security audits and vulnerability assessments are conducted
- Rapid alerts are active for suspicious logins or transactions
Please note that no transfer of information over the internet is 100% secure. r bajee makes every effort to protect your information, but no technical method can be guaranteed to be entirely risk-free.
Cookies and Tracking Technology
r bajee's website uses cookies and similar technologies, which make the platform more efficient and user-friendly.
5.1 Types of Cookies
- Essential cookies: Necessary for the basic functions of the site, such as maintaining login sessions and ensuring security.
- Functionality cookies: Used to remember your preferences, such as your language selection.
- Analytics cookies: Help monitor platform usage to improve the service.
5.2 Cookie Controls
You can disable or delete cookies at any time by changing your browser settings. However, disabling certain essential cookies may cause some features of the site to stop working correctly.
Sharing Information with Third Parties
r bajee never sells your personal information. However, for operational purposes, information may be shared in a limited way in the following situations:
- Payment processing: The necessary financial information is shared with the relevant service provider to complete transactions via bKash, Nagad, Rocket, or bank transfer.
- Technical services: Information may be shared with trusted contracted providers for server hosting, cybersecurity, or data analysis, but they may not use this information for their own purposes.
- Legal obligations: Information may be disclosed where required to comply with applicable laws in Bangladesh or a valid order from a competent authority.
- Fraud prevention: Limited information may be shared to assist in investigating serious fraudulent activity.
User Rights
Every user registered with r bajee has the following rights over their own information:
7.1 Right to Access Information
You may ask r bajee at any time what information is stored about you. This request can be made by contacting the support team.
7.2 Right to Correct Information
If any information stored about you is incorrect or incomplete, you may request that it be corrected. The relevant information will be updated after identity verification.
7.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.
7.4 Right to Object to Processing
You may object at any time to your information being used for marketing purposes, and that objection will be respected.
To exercise these rights or if you have any questions, visit our FAQ page for common questions and answers, or contact the support team directly.
Protection of Minors
r bajee strictly ensures the safety of minors. All services and gaming activity on this platform are for persons aged 21 or over only. Information about anyone under the age of 21 is not knowingly collected.
An age verification process is carried out at the time of account registration. If a review of any account's information reveals evidence that the user is a minor, that account will be closed immediately and the related information will be deleted.
Changes to the Policy
r bajee reserves the right to amend this privacy policy as needed. If any significant changes are made, they will be clearly announced on the website and the "Last updated" date at the top of the page will be changed.
Continuing to use r bajee's services means you have accepted the revised policy. You are therefore encouraged to check this page regularly to stay informed of any new changes.
This privacy policy is part of r bajee's overall service. To learn more about us, visit the About Us page.
Questions About Privacy
If you have any questions or concerns about this privacy policy, please contact the r bajee support team. We provide support in both Bengali and English.