r bajee Terms and Conditions
This page sets out all the conditions for using the r bajee platform, the rights and responsibilities of users, and important information about our services. Please read the full terms carefully before opening an account or using any service.
These terms and conditions ("Terms") govern the use of the r bajee platform and all related services. By using the r bajee website or application, you are considered to have agreed to these Terms. If you do not agree with any part of these Terms, please stop using the service.
Definitions and Introduction
The meanings of the following words and terms used in these Terms are set out below:
- "Platform" means the r bajee website and mobile application.
- "User" or "you" means any person registered on or using the platform.
- "Account" means the personal user account created by registering on the r bajee platform.
- "Services" means the casino games, sports betting and all other gaming features provided through the r bajee platform.
- "Bonus" means any financial or other benefit given to users by r bajee.
- "Funds" means money deposited into a user's account as well as any amounts received as bonuses.
r bajee is an online gaming platform that provides casino, sports betting and live gaming services for Bangladeshi users. To learn more about us, read r bajee's story and background.
Account Registration and Eligibility
2.1 Age Requirement
To open an account and use the r bajee platform, a user must be 21 years of age or older. Registration or use of the service by anyone under 21 is strictly prohibited. r bajee may request proof of identity at any time to verify age.
2.2 One Account Per Person
Each user may open only one account. Opening more than one account under the same name or from the same device is strictly prohibited. If multiple accounts are detected, r bajee reserves the right to close all of them, and all funds held in those accounts may be forfeited.
2.3 Accuracy of Information
All information provided at the time of registration must be accurate, complete and up to date. Registering with false information may result in the account being closed. If any personal details change, the user must notify r bajee without delay.
2.4 Account Security
It is the user's responsibility to keep their username and password confidential. The user is responsible for all activity carried out on their account. If you suspect unauthorised access, contact r bajee support immediately.
Deposit and Withdrawal Policy
3.1 Deposit Terms
The minimum deposit amount on the r bajee platform is ৳500. Accepted deposit methods include bKash, Nagad, Rocket and bank transfer (Dutch-Bangla Bank, Islami Bank and other Bangladeshi banks). Deposited funds are generally credited to the account quickly.
3.2 Withdrawal Terms
The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 1 hour. Withdrawals can be made via bKash, Nagad, Rocket and bank transfer.
3.3 Identity Verification
Before processing a withdrawal request, r bajee may carry out an identity verification process if needed. This may require submitting a copy of a national identity card or passport. Withdrawals may be delayed if identity verification is not completed.
3.4 Prohibited Transactions
Using the r bajee platform for any unlawful activity is strictly prohibited. If any transaction linked to money laundering or any other financial crime is detected, the relevant account will be closed immediately.
Bonus and Promotion Terms
4.1 Welcome Bonus
r bajee offers new users a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000. The wagering requirement on this bonus is 10 times the bonus amount. That means if you receive a ৳2,000 bonus, you must place a total of ৳2,000 × 10 = ৳20,000 in bets before the bonus funds can be withdrawn.
4.2 Bonus Usage Terms
Bonus funds are not the same as cash — they cannot be withdrawn before the wagering requirement is met. The wagering requirement must be completed within the set time limit after the bonus is received. If the requirement is not met within that time, the bonus will be cancelled.
4.3 Bonus Abuse
If it is found that someone is operating multiple accounts to abuse bonus offers, that multiple members of the same household are claiming bonuses, or that any other dishonest method is being used, all bonuses and related winnings will be forfeited.
4.4 Other Promotions
r bajee runs various promotional offers from time to time, each with its own terms and conditions. Under the VIP programme, weekly cashback benefits are available across five tiers from Bronze to Diamond. If you have any questions about the terms of a particular offer, please contact the support team.
User Responsibilities and Prohibited Activities
5.1 General Code of Conduct
While using the r bajee platform, every user must follow the rules below:
- Treat other users with respect
- Do not attempt to exploit any technical vulnerabilities of the platform
- Do not use automated software or bots
- Do not collude or conspire with other users
- Do not share any platform information with third parties without authorisation
5.2 Prohibited Activities
The following activities are strictly prohibited on the r bajee platform:
- Opening or operating an account using another person's identity
- Sending viruses or malicious code to the platform
- Attempting to compromise the platform's security systems
- Allowing a third party to access your account
- Playing games or placing bets using another person's account
5.3 Consequences of Violations
If any of the above prohibited activities are detected, r bajee reserves the right to temporarily suspend or permanently close the relevant account. In such cases, deposited funds may be forfeited and legal action may also be taken where applicable.
Privacy and Data Protection
r bajee places the highest importance on protecting users' personal information. How the information provided during registration and use of the service is collected, stored and used is explained in detail in our Privacy Policy and Data Usage Rules.
r bajee uses SSL encryption technology to keep all transactions and personal information secure. User data is never sold to third parties. However, information may be shared with regulatory authorities to comply with the law or to prevent fraud.
6.1 Cookie Policy
The r bajee platform uses cookies to improve the user experience and to analyse usage patterns. Cookies can be disabled by changing browser settings, though this may limit some features of the platform.
Gaming Services and Rules
7.1 Game Results
All game results on the r bajee platform are determined by Random Number Generator (RNG) technology, which is fair and secure. Live casino games are run by professional dealers and all results are broadcast in real time.
7.2 Betting Limits
Each game or betting market has specific minimum and maximum bet limits, which are displayed on the game page. r bajee reserves the right to change these limits at any time.
7.3 Technical Errors
If a technical error or system problem affects the outcome of a game, r bajee reserves the right to void that round and refund the bet amount. r bajee is not obliged to pay out incorrect winnings displayed as a result of a technical error.
7.4 Special Terms for Sports Betting
In sports betting, if a match is cancelled or postponed, the bet is generally voided and the stake is refunded. However, separate rules may apply depending on the specific market, and these will be displayed at the time of placing the bet.
Customer Support and Contact
r bajee provides 24/7 customer support. Assistance is available in both Bengali and English via live chat and email. Having your account details ready when contacting the support team will help you get a faster resolution.
To raise a complaint, contact us through live chat first. If the issue is not resolved, send the details by email. r bajee takes every complaint seriously and works to resolve it in a timely manner. For answers to common questions, you can also visit our Frequently Asked Questions section.
Responsible Gaming
r bajee believes that gaming should always be a form of entertainment and should never become a financial burden. All users are advised to play within their means.
r bajee offers users deposit limits, session limits and self-exclusion features. If any user feels that gaming is having a negative impact on their personal or financial life, please contact the support team immediately. For more information, read our Responsible Gaming Guide.
Please note that all r bajee services are strictly prohibited for anyone under 21 years of age.
Limitation of Liability and General Provisions
10.1 Limitation of Liability
r bajee's liability for any direct or indirect loss arising from use of the platform is limited. Any financial loss resulting from a user's own decision to participate in gaming and betting activities is the user's own responsibility.
10.2 Changes to Terms
r bajee reserves the right to amend or update these Terms at any time. Continued use of the platform after updated Terms are published will be taken as acceptance of the revised Terms. Users will be notified of any significant changes.
10.3 Service Interruptions
The service may be temporarily unavailable due to maintenance, upgrades or other reasons. r bajee is not obliged to provide compensation for such interruptions, but will try to notify users in advance wherever possible.
10.4 Entire Agreement
These Terms constitute the entire agreement between r bajee and the user and replace all previous oral or written understandings. If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to be in full effect.